A legal disclaimer

Papercut respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following information when you interact with our website, make an enquiry, or book a service:

• Personal details such as your name, email address, phone number, and event details.

• Billing and payment information (processed securely through our payment providers).

• Website usage data, including IP address, browser type, and pages visited (via cookies or analytics tools).

 

2. How We Use Your Information

We use your information to:

• Respond to enquiries, provide quotes, and deliver our services.

• Manage bookings and payments.

• Improve our website and customer experience.

• Send marketing or promotional updates (only if you have opted in).

 

3. How We Store and Protect Your Information

All personal information is stored securely through our Wix platform and associated third-party services. We take reasonable steps to protect your data from loss, misuse, or unauthorised access in accordance with the New Zealand Privacy Act 2020.

 

4. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted third parties that help us operate our business (such as Wix, email or payment processors). These providers are required to maintain the confidentiality and security of your information.

 

5. Cookies and Analytics

Our website uses cookies to improve functionality and analyse site traffic. You can manage or disable cookies through your browser settings. Analytics data is used only to understand visitor behaviour and improve services.

 

6. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.

• Request corrections or removal of inaccurate data.

• Withdraw consent to receive marketing communications at any time.

To exercise these rights, please contact us at: hello@papercutflowers.com

 

7. Retention of Information

We retain personal information only as long as necessary to fulfil the purposes it was collected for, including any legal or accounting obligations.

 

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Papercut Flowers
📧 hello@papercutflowers.com
📍 Wānaka, New Zealand